Summary of Doing the Right Thing > Doing Things Right

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    Importance of Direction Setting

    It's easy to get caught up in the hustle of "getting shit done" (GSD) without taking a step back to consider if focusing on fewer things, but doing them exceptionally well, would be more beneficial. This is where the concept of setting the right direction comes into play.

    • A parable of a tree-chopping team highlights this - they are so focused on efficiency that they fail to consider if they are clearing the forest in the right direction.
    • Just like the team, individuals and organizations can get lost in the weeds of activity without reflecting on their overall direction.
    • Ultimately, impact is amplified by setting the right direction, not just by being busy.

    The Pitfalls of Measuring Activity Over Impact

    Focusing on activity and output can mislead you into thinking you are doing a great job. When you measure activities rather than impact, you might be doing things right, but not the right things. The key takeaway: **doing the right things is more important than doing things right.**

    • A business development team focused on deals rather than revenue can lead to a lot of activity but little impact.
    • A marketing department that measures website traffic rather than conversions or sales can be misleading. Vanity metrics can create a false sense of accomplishment.

    Managing What You Measure

    The saying "you manage what you measure" is a crucial reminder. People in functional roles naturally want to demonstrate their achievements, and tasks accomplished are easy to quantify. However, this can lead to a disconnect between individual efforts and company objectives.

    • CEOs and management teams often fail to set clear guidelines for company objectives.
    • The lack of a well-articulated annual strategy can lead to organizational drift, with staff continuing to produce work that may not align with the company's goals.
    • It's essential to have a top-down assessment of what the organization is trying to achieve and ensure everyone is working toward the same goals.

    Top-Down Thinking for Direction Setting

    Organizations should embrace "top-down thinking," a process where leadership sets the overall direction and vision, and then aligns individual efforts to achieve it. This contrasts with bottom-up planning, where individual teams work independently without a clear, unifying purpose.

    • CEOs who prioritize press coverage, attending conferences, or copying competitors' features without understanding customer needs can lead to a lack of direction.
    • Mission-driven founders with a strong sense of purpose are more likely to lead their companies in the right direction.

    Defining Your Company's Mission and Objectives

    To ensure your organization is moving in the right direction, it's essential to clearly define your company's mission and objectives. This will provide a framework for decision-making and ensure everyone is aligned.

    • Get your company's objectives on paper and make sure they are clear and actionable.
    • Ensure every team member can answer the question, "Why am I doing this?"
    • By prioritizing doing the right things, your company can achieve greater success and impact.

    Examples of Setting the Right Direction

    Here are some examples of how setting the right direction can make a difference in different areas of a company.

    • Marketing: Instead of focusing on website traffic, a marketing team should prioritize conversions, sales, and customer retention.
    • Business Development: A business development team should focus on strategic partnerships that align with the company's mission and objectives, rather than simply chasing deals.
    • Product Development: A product development team should prioritize building features that meet customer needs and drive value, rather than simply copying competitors.

    The Importance of Direction for Startups

    Setting the right direction is crucial for startups, as they are often operating in a fast-paced and uncertain environment. A clear vision can help startups to stay focused, allocate resources effectively, and build a strong foundation for future growth.

    • Startups need to be laser-focused on their core mission and objectives.
    • They should be mindful of avoiding organizational drift and ensuring everyone is working towards the same goals.
    • By prioritizing doing the right things, startups can increase their chances of success.

    Key Takeaways

    Setting the right direction is a continuous process that requires ongoing reflection, evaluation, and adaptation. It's not a one-time event, but rather a commitment to aligning every aspect of your company with its overall mission and objectives.

    • Focus on impact, not just activity
    • Manage what you measure
    • Embrace top-down thinking
    • Define your company's mission and objectives
    • Stay focused on your core goals

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