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Front: Shared Inbox for Company & Twitter

Front is a desktop application designed to streamline communication for businesses, providing a centralized platform for managing shared inboxes, Twitter accounts, and SMS numbers. It empowers teams to collaborate effectively and respond to customer inquiries, social media interactions, and other communications from a single interface.

Collaboration at the Heart of Front

Front emphasizes collaboration as a key aspect of its functionality. By centralizing communications, Front breaks down silos and promotes team-wide visibility, enabling seamless communication and efficient problem-solving.

• Shared inboxes for various channels like contact@company.com, support@company.com, and press@company.com.
• Real-time collaboration features for team members to work together on replies and manage incoming messages.
• Assigning tasks, setting priorities, and tracking progress within the platform.

Twitter Integration: Social Media Management

Front extends its capabilities to the world of social media by integrating with Twitter. Teams can use Front to manage their company's Twitter account, monitor mentions, respond to tweets, and engage with their audience directly from the platform.

• Streamline Twitter management alongside email and other communication channels.
• Centralized control for responding to tweets, scheduling posts, and tracking interactions.
• Improve customer service and build relationships with followers through Twitter.

SMS Integration: Reaching Customers Directly

Front offers seamless SMS integration, enabling teams to interact with customers through text messages. This feature expands Front's functionality beyond traditional email communication, offering a direct and personalized way to engage with customers.

• Send and receive SMS messages directly from the Front platform.
• Use SMS to provide customer support, send marketing messages, or announce updates.
• Improve customer experience and build relationships through personalized text communication.

Front: The "Front Desk" of Your Company

Front's tagline, "The front desk of your company," aptly describes its role. It acts as a central hub for all external communications, simplifying team interaction with the outside world. Front provides a unified platform for handling inquiries, managing social media interactions, and responding to customer messages, ensuring efficient and cohesive communication.

The Founder's Journey: From French Education to Startup Success

The founder of Front graduated from a French school in 2012 and then joined a SaaS company, gaining valuable experience in the technology and business world. This experience fueled his passion for building innovative solutions, leading him to create Front. Front's success is a testament to the founder's vision and dedication to creating a platform that simplifies communication for businesses.