Summary of EV warranty startup Amber launches a remote diagnostic service for Teslas | TechCrunch

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    Amber's Expansion for Tesla Warranty

    Amber, a one-year-old EV warranty startup, is making waves in the industry with its nationwide expansion and new services for Tesla owners. The company recently raised $3.18 million in funding, which is being used to expand its reach and introduce innovative features.

    • AmberCare, Amber's flagship warranty product, is now available in 47 states, covering various parts of the Tesla electric drivetrain.
    • AmberCare provides service at authorized shops, giving Tesla owners peace of mind knowing their vehicles are in good hands.

    AmberCare for Rivian and Other EVs

    Amber is not just focusing on Tesla. The company plans to expand its coverage to include Rivian vehicles by the end of the year. In the first quarter of 2025, Kia and Hyundai EVs will also be eligible for AmberCare.

    Remote Diagnostics for Tesla Vehicles

    Amber is introducing a new remote diagnostic inspection product for Tesla vehicles, offering a "telehealth" approach to car maintenance.

    • The service allows Amber to remotely access Tesla's diagnostics toolkit, gaining insights into the car's health and potential issues.
    • Owners can opt for a free remote inspection when applying for AmberCare or pay $99 for a more comprehensive version.
    • This data-driven approach can help identify early warning signs of potential problems, potentially saving Tesla owners time and money on repairs.

    Amber's Growth and Future Plans

    Amber, with only six employees, has already acquired its 100th customer and is gaining momentum in the market.

    • The company is planning to enter California, a significant market for Tesla and EVs, and has been preparing for the regulatory requirements.
    • Amber is using an online-focused approach to reach Tesla owners, meeting them where they are.
    • Amber's remote diagnostic capabilities have attracted attention from fleet owners and dealers, who are interested in developing pre-certified programs for used EVs.

    Amber's Advantage in the Tesla Warranty Market

    Amber's ability to access and interpret Tesla's data, coupled with its experienced technicians, sets it apart in the EV warranty market.

    • This expertise allows Amber to provide comprehensive vehicle reports to customers and identify potential issues before they become major problems.
    • Amber's data-driven approach can also help develop new lines of business, such as pre-certified programs for used EVs.

    Amber's Impact on the Tesla and EV Market

    Amber's expansion and innovation are disrupting the traditional EV warranty landscape.

    • The company is providing Tesla owners with an alternative to the manufacturer's warranty, offering more comprehensive coverage and flexibility.
    • Amber's remote diagnostic capabilities can enhance the overall ownership experience for Tesla owners and potentially revolutionize how used EVs are evaluated and sold.
    • The startup's focus on data-driven insights and innovative solutions is setting a new standard for EV insurance and warranty services.

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