Lena Hackelöer, founder of Brite Payments, has been recognized as the winning "Founder of the Year" at the Hustle Awards, a prestigious event in London recognizing innovative leaders in the industry. This accolade highlights Brite Payments' remarkable success in scaling its account-to-account payments across Europe.
Hackelöer emphasizes the importance of authentic leadership, characterized by honest and respectful communication, fostering a supportive and high-performing work culture. She believes that effective leadership is individualistic and evolves alongside the growth of a business.
Hackelöer discusses a crucial turning point for Brite Payments, where the company faced aggressive competition and realized the need to differentiate its offerings beyond price. This prompted them to diversify their client base and accelerate their international expansion.
Hackelöer highlights the importance of building a talented and passionate team in the dynamic and fast-paced fintech industry. She emphasizes the need for experienced leaders who can navigate the complexities of scaling.
Hackelöer observes a significant shift in consumer expectations within the payments industry, with a growing demand for speed and efficiency. Consumers are increasingly dissatisfied with traditional payment methods that involve delays and lengthy processing times.
Brite Payments is poised for growth in the account-to-account payments space, leveraging the convergence of mobile technology and open banking, facilitated by regulations like PSD2.
Hackelöer recounts a decision made during the post-pandemic period, where Brite Payments prioritized profitability over rapid expansion, a strategy that ultimately proved successful.
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