While direct distribution may seem cost-effective for new businesses, diversifying your distribution channels is crucial for unlocking new growth opportunities and increasing market share.
Partner distribution, despite higher costs, offers significant advantages, especially in industries like hospitality where products are fixed. Online travel agencies (OTAs) have become essential for hotels, with 65% of direct bookings now originating from OTAs.
The hospitality industry is a prime example of how market changes can impact distribution strategies. The rise of online travel agencies has shifted power away from hotel chains and towards OTAs, highlighting the need to adapt. Companies like Toys "R" Us, Blockbuster, and RadioShack failed to evolve their distribution strategies and faced decline.
Mirroring the distribution channels of larger players can lead to commoditization. Instead, consider finding niche markets where you can become the "go-to" solution. This may involve leveraging channels that have a strong presence in specific markets.
Apple, a market leader, demonstrates the importance of balancing direct and partner distribution. While they have numerous retail partners, they also invest heavily in their own retail stores and direct-to-consumer channels, allowing them to maintain control over brand image, customer experience, and pricing.
Companies like Adobe demonstrate the importance of adaptability in distribution strategy. Their shift to a SaaS model, while initially controversial, resulted in record revenue and secured their market dominance.
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