3i's New Business Strategy: A Focus on Customer Success and Digital Transformation

3i, a company with a rich legacy in the technology sector, has embarked on a new journey, aiming to become a leading provider of integrated solutions and services. This strategy centers around providing customers with a one-stop shop for their business needs, from cloud infrastructure to business process optimization, all powered by innovative technology and a focus on digital transformation.

• Leveraging its existing customer base and strong brand recognition, 3i is actively pursuing an account mining strategy to re-engage with past clients and offer them new solutions. This includes targeting its top 25 accounts to become minimum million-dollar accounts, and aiming for a $5 million revenue target from its top 10 accounts within the next year.
• 3i's approach to account mining is not limited to existing markets. The company is also looking to re-enter key geographic regions like the UK, Europe, Africa, and Australia, where it previously held significant market presence.

Oracle Cloud: A Cornerstone of 3i's Business Strategy

Central to 3i's strategy is the adoption of Oracle cloud solutions. 3i envisions itself as an Oracle cloud expert, offering a comprehensive suite of services that encompass infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). This comprehensive approach allows 3i to provide its customers with a complete solution, simplifying their technology landscape and reducing their total cost of operations.

• By offering a one-stop shop for all cloud needs, 3i aims to become a preferred partner for businesses seeking to optimize their technology infrastructure and streamline their operations.
• This strategy also involves 3i's commitment to leverage Oracle's cloud technology to deliver innovative solutions, particularly in areas such as GDPR compliance and digital knowledge crossing services.

Account Mining: A Key Strategy for Business Growth

3i recognizes the value of its existing customer relationships and is actively pursuing an account mining strategy to capitalize on this asset. This strategy involves re-engaging with past customers and offering them new, value-added services. This is critical for 3i's growth, as the company seeks to expand its revenue base and solidify its position in the market.

• 3i's account mining efforts are focused on driving revenue from its top 25 accounts, with the goal of making them million-dollar accounts. Additionally, the company aims to transform its top 10 accounts into $5 million revenue generators within the next year.
• This strategy also extends to expanding into new geographic markets, where 3i plans to leverage its expertise to capture a greater share of the market.

Digital BPO: A Key Differentiator in the Market

Recognizing the growing demand for digital business process services, 3i is investing heavily in this space. This strategic move aims to disrupt traditional BPO models by providing a digital-first, cloud-first approach. This will allow 3i to offer a more efficient, scalable, and cost-effective solution to its customers.

• By adopting a digital-first, cloud-first approach, 3i is positioned to offer a compelling alternative to traditional BPO providers. This focus on digital transformation will allow the company to offer a more efficient and scalable solution, tailored to the evolving needs of its customers.
• This strategy is expected to generate significant revenue growth, allowing 3i to compete effectively in a dynamic and rapidly evolving market.

3i's Strategic Vision: A Focus on Innovation, Orchestration, and Customer Success

3i's new business strategy is built on a foundation of innovation, orchestration, and customer success. The company is committed to providing its customers with cutting-edge technology solutions that streamline operations, improve efficiency, and drive growth. This approach is reflected in its focus on cloud solutions, account mining, and digital BPO, each of which plays a critical role in 3i's overall strategic vision.

• By leveraging its expertise in Oracle cloud solutions, 3i is positioning itself as a trusted partner for businesses looking to adopt cloud technologies. The company's focus on offering a comprehensive suite of services, from IaaS to SaaS, ensures that its customers receive a seamless and integrated experience.
• 3i's account mining strategy is a testament to its commitment to customer relationships. The company is actively seeking to re-engage with past customers, offering them new and innovative solutions tailored to their evolving needs.
• 3i's investment in digital BPO reflects its commitment to driving innovation and disrupting traditional business models. By adopting a digital-first, cloud-first approach, the company is able to deliver a more efficient and cost-effective solution to its customers.